SHIPPING

Free standard shipping on all purchases over $100 made at jayebirdgolf.com. Free shipping is automatically applied at checkout. Standard shipping 10-20 days, we are currently experiencing shipping delays. 

RETURNS  

All purchases may be returned within 30 days of receipt. The items must be unworn, unwashed, and undamaged with tags on. 

Customer is responsible for the shipping costs to return item to our USA warehouse.

Once your return has been received, please allow 5-7 working days for your refund to be processed. We’ll send you an email once the refund is on its way. Please note that refunds will be made to the original method of payment.

HOW TO RETURN

Please email info@jayebirdgolf.com with your order number to request a return.

Pack your return securely. You may send your return via any courier your prefer. Return shipping costs will be the customers responsibility. 

Note: All return items must be unworn, unwashed, and undamaged with tags on.

Once your return has arrived, please allow 5-7 working days for your refund to be processed. We’ll send you an email once the refund is on its way. Please note that refunds will be made to the original method of payment.

If you have any questions, reach out to us at info@jayebirdgolf.com.

EXCHANGES

Please initiate the exchange process by emailing info@jayebirdgolf.com with your order number and the item and size you would like to exchange for. If we have the item in stock we will ship out at no cost to you as soon as we receive your returned item. 

Pack your return securely. You may send your return via any courier you prefer. Return shipping costs will be the customers responsibility. 

On all exchanges, the return must be returned within 30 days of the delivery date. Items must be unworn, unwashed, and undamaged with all original tags attached.

DAMAGES

We inspect each of our products to meet the highest quality standards before shipping. If you receive a damaged or incorrect item due to a manufacturing fault, please contact info@jayebirdgolf.com with your order number and description and photos of the damaged item. We’ll be sure to look after you.

 

If you have any questions, reach out to us at info@jayebirdgolf.com.

Free Shipping Worldwide. Please be advised we are currently experiencing shipping delays.
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